Effective Date: 17 September 2026
Territory Uniforms ("Territory Uniforms", "we", "our" or "us") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website, contact us, request a quotation, place an order, purchase our products or use our services.
By using our website or engaging with Territory Uniforms, you consent to the collection and use of your personal information as described in this Privacy Policy.
1. Personal Information We Collect
Depending on how you interact with us, we may collect personal information including:
- Full name
- Business or organisation name
- Job title
- Postal and delivery address
- Billing address
- Email address
- Telephone or mobile number
- Payment information
- Purchase history
- Order details
- Artwork, logos and branding files provided for production
- Any other information you choose to provide when contacting us.
2. How We Use Your Information
We use your personal information to:
- Respond to enquiries
- Prepare quotations
- Process and fulfil orders
- Arrange production, embroidery and printing services
- Deliver products
- Process payments
- Provide invoices and receipts
- Communicate regarding your orders
- Provide customer support
- Improve our products and services
- Detect fraud or unauthorised activity
- Meet legal and regulatory obligations
Where you have provided your consent, we may also use your information to send:
- Product updates
- Promotions
- Special offers
- Company news
- Event invitations
- Marketing communications
3. Artwork and Customer Files
Where customers provide artwork, logos or branding materials, Territory Uniforms uses these files solely for the purpose of preparing, producing and supplying the requested products and services.
Customers remain responsible for ensuring they have the necessary rights and permissions to use any artwork supplied to us.
4. Sharing Your Personal Information
We do not sell your personal information.
We may share your information with trusted third parties where necessary to operate our business, including:
- Payment processing providers
- IT service providers
- Website hosting providers
- Government authorities where required by law
These parties are only provided with the information necessary to perform their services.
5. Website Analytics
We may use website analytics services such as Google Analytics to better understand how visitors use our website.
These services may collect information including:
- Pages visited
- Time spent on pages
- Device information
- Browser information
- General geographic location
This information is used to improve our website and customer experience.
6. Marketing Communications
Where you have opted in, Territory Uniforms may send you information about:
- New products
- Promotions
- Special offers
- Industry news
- Events
- Company updates
Marketing communications may be sent by:
- SMS
- Telephone
- Social media
- Other electronic communication methods permitted by law
You may unsubscribe from marketing communications at any time by:
- Clicking the unsubscribe link included in our emails; or
- Contacting Territory Uniforms directly.
7. Data Security
Territory Uniforms takes reasonable steps to protect personal information against:
- Unauthorised access
- Loss
- Misuse
- Interference
- Disclosure
- Alteration
While we implement appropriate security measures, no method of internet transmission or electronic storage is completely secure.
8. Data Retention
We retain personal information only for as long as necessary to:
- Provide our products and services
- Maintain business records
- Meet legal and taxation obligations
- Resolve disputes
- Enforce our agreements
When information is no longer required, it will be securely destroyed or de-identified where appropriate.
9. Access and Correction
You may request access to the personal information we hold about you.
If any information is inaccurate, incomplete or out of date, you may request that it be corrected.
Requests should be directed to our contact details below.
10. Changes to this Privacy Policy
Territory Uniforms may update this Privacy Policy from time to time.
The latest version will always be available on our website and will take effect immediately upon publication.
11. Contact Us
If you have any questions about this Privacy Policy, would like to access or correct your personal information, or wish to make a privacy-related complaint, please contact us:
Territory Uniforms
1/22 Benison Road, Winnellie NT 0820
(08) 8984 3822
admin@territoryuniforms.com
territoryuniforms.com